Thousands of customers shop at your stores each day and leave anonymous. Get to know your customers and keep them coming back.
refive’s tools give you ecommerce level insight into customers and the right tools to keep them coming back. Increase marketing ROI, improve customer engagement and boost retention in your most profitable channel.
Refive’s digital receipt is the check-out page for the store – seamless, sustainable and smart. Loaded with relevant product information, personalized offers, updates and more. Connect your customers to your digital world with just one QR code.
Is this their first purchase or 51st ? Identify customers easily and anonymously across visits, stores and channels. Collect feedback and reviews – put a finger on the customer’s pulse.
Connect online and offline customer identities to truly understand the omnichannel journey and understand where your customer will meet you next, and what you should offer them.
Staying in touch with customers is the key to retention. Easily collect email addresses, phone numbers and opt-ins – piped directly to your CRM system along with smart AI driven recommendations to know exactly what to offer each customer next in-order to keep them coming back.
Millions of transactions and billions of products connected to the customers behind them – understand deep behavioural indicators about your customers in order to keep them coming back.
Your online campaigns are driving customers to your stores as well. Understand the in-store impact of online campaigns, optimize ad-spend and ROI.
“With the refive integration, we are able to truly connect our customers’ offline to online journey and get a clear picture of their behaviour across all channels. This has enabled us to not only measure the offline impact of our online campaigns, but also the marketing ROI customer lifetime value, and customer retention more clearly.”
