{"id":29867,"date":"2024-09-13T09:34:38","date_gmt":"2024-09-13T09:34:38","guid":{"rendered":"https:\/\/refive1stg.wpengine.com\/?page_id=29867"},"modified":"2024-11-14T12:01:11","modified_gmt":"2024-11-14T12:01:11","slug":"retail-crm-strategy","status":"publish","type":"page","link":"https:\/\/www.refive.io\/en\/retail-crm-strategy\/","title":{"rendered":"refive for CRM"},"content":{"rendered":"\t\t
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Boost your CRM activities with digital receipts<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Powerful, personalised campaigns for your in-store customers are now possible. Use digital receipts to capture opt-ins, clean customer data, and valuable transactional insights\u2014directly to your CRM.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Improve your retail CRM strategies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Add each transaction's data and link it to a profile in your CRM.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Track in-store customers anonymously using digital receipts and touchpoints, then link their data to your CRM for better customer profiles.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Easily capture marketing opt-ins from in-store customers.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Make it easy for customers to join your newsletter and loyalty programmes with one-click signups in digital receipts.<\/span><\/p>

100% legal and GDPR compliant.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Gather meaningful insights from in-store data<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Unify in-store purchase data to build customer profiles and segments, giving you deeper insights into shopper behaviour and trends.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Send personalised marketing campaigns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Use these insights to create targeted, personalised marketing campaigns across email, WhatsApp, push notifications, and more \u2013 all from the refive platform. No extra tools needed.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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How it works<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Enhance Your CRM Strategy with 360\u00b0 view of your customer's journey<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Unify customer data from in-store, online, and mobile interactions. Our solution provides a comprehensive profile of each customer, enabling personalised marketing, targeted promotions, and seamless omnichannel experiences.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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When a customer scans a QR code to access their receipt or special offers, refive automatically captures customer and purchase data and unites it within an anonymous customer profile.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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refive also pulls data from online channels to create a 360-degree view of the customer and their omnichannel journey.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"\"<\/figure>

Each time the customer opens a receipt, clicks on an offer, submits feedback or redeems a coupon, their profile is enriched with this additional behavioural, attitudinal and engagement data for even deeper insights into their needs and preferences.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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refive works with the same tools as you do \ud83d\ude42<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Connect refive with your current CRM, CDP and marketing tools to supercharge your retention efforts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How leading retailers use refive electronic receipts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Lea Ank<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Head of Retail at Gusti Leather<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\u201cEngaging with our customers is now easier than ever with up to 40% of in-store customers choosing the digital receipt. Capturing thousands of marketing opt-ins and the purchase data of these customers has enabled us to run targeted campaigns to boost retention.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Make In-Store Engagement Effortless, Just Like Online<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Use refive\u2019s smart touchpoints across stores to generate e-commerce-level insights into in-store customer behaviour and use this data enhance retail CRM strategies.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tBook a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Boost your CRM activities with digital receipts Powerful, personalised campaigns for your in-store customers are now possible. Use digital receipts to capture opt-ins, clean customer data, and valuable transactional insights\u2014directly to your CRM. Book a demo Improve your retail CRM strategies Add each transaction’s data and link it to a profile in your CRM. Track […]<\/p>\n","protected":false},"author":22,"featured_media":23567,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-29867","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nBoost your retail CRM strategies with digital receipts<\/title>\n<meta name=\"description\" content=\"Run powerful and personalised CRM campaigns for your retail stores using digital receipts and smart touchpoints\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.refive.io\/en\/retail-crm-strategy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"refive for CRM\" \/>\n<meta property=\"og:description\" content=\"Run 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