22nd - 26th February
Hall 7 B04-10
Messe Düsseldorf
What if your store knew its customers the way your website does?
You already know how valuable your customers are. The challenge is that most of them walk in, browse, maybe buy, and leave without you ever knowing who they were. No profile, no preferences, no way to bring them back.
refive’s smart digital touchpoints identify and engage customers across the entire store journey from the entrance to the aisle to checkout and beyond.
Customers get what they need in the moment: product information, personalised offers, easy loyalty enrollment. Your team stays focused on selling and interacting. And you get a growing, rich picture of who your customers are, what they care about, and what will keep them shopping with you again and again.
The result: stronger customer relationships, better retention, and marketing that’s built on real insight instead of guesswork.
Meet us at EuroShop 2026, Hall 7 / B04-10, and see how it works in a live walkthrough tailored to your stores.
Come say hi!
The easiest way to collect and activate in-store customer data
Data capture for every customer
refive enables frictionless data capture for both customers and store staff – eliminating the requirement to download an app, use a specific payment method or share personal data. Customers can scan a QR code to access their digital receipts or learn about store promotions. You can additionally incentivise customers to share contact data or provide feedback on their experience.
Customer insights and AI analytics
Make use of AI-powered actionable insights with refive’s Customer Insights dashboard. Build rich customer profiles, discover opportunities to maximise customer value and understand churn risk and its drivers. New behavioural insights enable you to personalise offers, to better target and retain customers.
Engage digitally with your in-store customers
Use refive’s smart digital receipt to interact in new and powerful ways with your customers at the point of sale and post-purchase.
Increase customer retention
Identify new and repeat customers and give them a reason to come back after every purchase. Turn occasional shoppers into regulars and regulars into your biggest fans.
Understand and optimise the offline impact of your online campaigns
Growing digital ad spends, tricky offline attribution and dwindling return on ad spend? Your online ads are driving store revenues too, it’s time for you to claim them!
How leading retailers use refive electronic receipts
Simon Kronseder
Shoepassion
“With the refive e receipts integration, we are able to truly connect our customers offline to online journey and get a clear picture of their behaviour across all channels. This enabled us to not only measure the offline impact of our online campaigns, but also the marketing ROI customer lifetime value, and customer retention more clearly.”
Get to know & delight your customers
Generate e-commerce level insights into in-store customer behaviour, increase engagement and customer retention via smart digital receipts
