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Keep your customers coming back with an effortless loyalty program

Enable your customers to participate in a loyalty program embedded in the digital receipt and connected to your online shop – increasing loyalty participation, customer satisfaction and sales!

How it works

Just one click to a loyal customer

Your customer opens their digital receipt

They are offered the option to enrol in your loyalty program with one click right on the receipt - no card, apps or long forms are required

If they choose to participate, their digital receipt (in the browser and in their email) will automatically show their current loyalty progress and what they need to reach a reward

The customer also receives an email with their virtual loyalty card and their current progress - no need to log in anywhere to stay up-to-date

When the customer reaches the required number of points or stamps, they automatically get sent an email with a reminder to come back into your store to claim their reward

Benefits

Convert customers into loyal fans

Increase customer lifetime value

83% of people say joining a loyalty program will keep them making purchases at that business (report by Rare Consulting)

Grow basket size

Repeat customers spend 67% more than first-time customers  (Bain and Co) – improving customer retention is one of the most cost-effective ways of growing revenues.

Improve profitability

Acquiring new customers is expensive and eats into the profitability of their purchase. Bringing loyal customers back into your stores is inexpensive, making every purchase of a loyal customer more profitable!

Strengthen customer loyalty with omnichannel rewards

Connect your loyalty program online and offline to offer a consistent and effortless experience for your customers and increase satisfaction

Why refive?

Effortless and effective loyalty program with the refive digital receipt

Easy signup improves participation

Every customer can take part without needing to download another app. Participating takes only two simple steps – the customer enters their email on their own device via the digital receipt and agrees to enrol into the loyalty program with the click of a button! The refive loyalty experience is so easy that retailers see on average a 20% increase in loyalty program participation.

Powerful and flexible

Choose between setting up a point-based system or a digital stamp card. Do it the way you want it.

Omnichannel loyalty

Selling online too? Your in-store loyalty program is already ready to connect with your online shop. Regardless of where your customers shop with you they can now collect their loyalty points by simply using the same email address.

Analyse and optimise

Gain in-depth insight into your most valuable customer base with our merchant dashboard. You can keep track of how many rewards are outstanding, how many of your loyal customers haven’t visited in a while and much more! Understand your customers and see how your loyalty program helps you increase customer retention, then continue to optimise your program by testing new rewards and offers.

Quick, straightforward setup

With just a few clicks you are ready to launch your individual loyalty program – no apps, no physical cards, no other software required

Shivam

Spice Village, Berlin

“Setting up a loyalty program is expensive and complicated with cards, extra devices and more. With refive we were able to get our own personalized loyalty solution going within minutes and our customers come back more frequently in order to collect their rewards!”

Shivam

Spice Village, Berlin

Get to know & delight your customers

Generate e-commerce level insights into in-store customer behaviour, increase engagement and customer retention via smart digital receipts