2023 Trends in Customer Loyalty in the Retail Industry
The average shopper is now more informed and discerning than ever in retail history. With the increase of digital platforms and easier access to information, customer loyalty in the retail industry is changing. As consumers are better equipped to make purchasing decisions, brands find themselves amid intense competition, with the continuous emergence of new and […]
What does a loyalty program need to be capable of these days?
Having hundreds of stamps, membership and loyalty cards in your wallet – who hasn’t experienced this at some point?
