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Improve Store Experience without Hiring More Staff

We often talk about how the retail sector is having a renaissance with the increase in the omnichannel approach, the development of unified retail and the enhancement of in-store shopping as an experience. However one of the biggest challenges that retailers face nowadays is with staffing. Through a mix of different influences, it is now […]

Customer-Centric Retailing for Brick and Mortar

Businesses all have one thing in common and that is a need for customers. Customer-centric retailing is essential, as customers are the ones who spend the money that keeps the company going. Their revenue drives innovation and development, dictating where businesses will go next. There has, however, been a long tradition of being product-centric in […]