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How to Perform Customer Churn Analysis in Retail

customer churn analysis in retail

Today’s consumers are inundated with choices when it comes to their retail decisions. From selecting brands, and evaluating offers, to deciding between online or in-store purchases, the retail landscape offers more variety than ever before. In 2023, many retailers saw the impact of dwindling customer loyalty in customer churn analysis in retail. This was highlighted […]

7 Ways Ereceipts Are Improving Retail Customer Experience

In today’s fast-paced and technology-driven world, businesses must continually adapt to meet the ever-changing needs of their customers. One innovative way of assisting customers and growing your retail business is by implementing a system of ereceipts. Ereceipts provide customers with a digital copy of their purchase receipt, eliminating the need for paper and offering a […]

refive Introduces Digital In-Store Touchpoints for Data Capture and Engagement

customers engage with in-store touchpoints

At refive, we’re constantly looking for ways to help retailers build stronger connections with their customers. That’s why we are excited to announce the launch of our new in-store touchpoints. They make it easy to collect customer data and create personalised in-store experiences to drive loyalty and sales. We started by creating smart digital receipts […]