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Category: Customer retention

Woman examining a wicker basket in a warm retail store while faded website interfaces and chat bubbles dissolve around her, illustrating how physical retail remains vivid as digital shopping becomes invisible.

Agentic Commerce in 2026: What AI Shopping Agents Mean for Physical Stores

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January 7, 2026

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Customer engagement, Customer retention, refive, Retail news

A shopper browsing in a boutique store while checking her phone, with subtle icons representing incremental customer data.

What Is Progressive Profiling in Retail? A Guide for CRM, CX & Marketing Teams

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November 27, 2025

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Customer engagement, Customer retention, refive, Store analytics

Shopper making a holiday purchase in a decorated store, highlighting customer engagement during peak season

How to Leverage Holiday Volume to Scale Customer Engagement in Retail

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November 10, 2025

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Customer engagement, Customer retention, receipts, refive

Woman entering a warm, elegant store under a spotlight, greeted by staff - evoking premium, personal in-store experience.

How to Create a Store Experience That Brings People Back in 2025

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July 29, 2025

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Customer engagement, Customer retention, refive, Retail news

How to Fix the Broken Customer Journey Between Store and Screen

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June 24, 2025

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Customer engagement, Customer retention, Loyalty program, receipts, refive, refive Products

Overflowing trash bin filled with crumpled paper receipts in a retail store, with a shopper walking away checking their phone, symbolizing the shift to digital receipts.

Digital Receipts vs Paper Receipts: What’s Best for Modern Retailers?

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June 11, 2025

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Customer engagement, Customer retention, receipts, refive, refive Products, Retail news

A smiling female cashier waves goodbye to a happy customer in a modern boutique fashion store. The customer, holding a plain white shopping bag, walks away from the checkout counter, where a digital receipt is displayed.

Fix the ‘Silent Gap’: How Digital Receipts Boost Repeat Purchases in Fashion Retail

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May 28, 2025

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Customer engagement, Customer retention, receipts, refive, refive Products

Customer scanning QR code at checkout to receive a digital receipt, with phone screen showing a receipt preview in a retail store.

How Digital Receipts Capture the 70% of Customers Your Retail App Misses

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May 21, 2025

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Customer engagement, Customer retention, receipts, refive, refive Products

How refive Supercharges Klaviyo for Smarter Marketing Automation

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May 13, 2025

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Customer engagement, Customer retention, Loyalty program, refive, refive Products, retail media, Store analytics

How Digital Receipts Are Modernizing the ATM Experience in Europe

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May 8, 2025

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Customer engagement, Customer retention, Loyalty program, receipts, refive, refive Products