Measuring customer experience in physical retail environments is a fantastic way to ensure that your stores provide customers with everything they need and want. Think about the last time you had a great shopping experience – was it the friendly staff or the well-organised store that made it great? Perhaps it was a seamless checkout […]
Our world is becoming ever-more digital, and the restaurant industry is no exception. Technology has swept through, from online ordering and digital payments to issuing a digital restaurant receipt. Even the most quaint and traditional eateries have embraced this new dawn with fascinating results. Technology is a great simplifier, especially in food and hospitality. But […]
In today’s fast-paced and technology-driven world, businesses must continually adapt to meet the ever-changing needs of their customers. One innovative way of assisting customers and growing your retail business is by implementing a system of ereceipts. Ereceipts provide customers with a digital copy of their purchase receipt, eliminating the need for paper and offering a […]
The use of a digital receipt system has become increasingly widespread for businesses nowadays. With the adoption of electronic payment methods, relying on paper receipts to document transactions is no longer necessary. These digital systems provide customers with an immediate, secure, and reliable record of their purchase in a frictionless user-friendly way. These systems have […]
At refive, we’re constantly looking for ways to help retailers build stronger connections with their customers. That’s why we are excited to announce the launch of our new in-store touchpoints. They make it easy to collect customer data and create personalised in-store experiences to drive loyalty and sales. We started by creating smart digital receipts […]
8 reasons why Social Media is important for your business & how to get your customers to your channels!
No other communication channel makes it as easy as social media to interact with your customers, engage them with your brand and inform them about your newest products or services. Social media marketing therefore is no longer optional for businesses. Whether your stores are in gastronomy or retail, getting your customers onto your social media […]
How many loyalty cards do your customers have in their wallets? 5? 10? Are they still aware of the fact that they are already collecting stamps or points in your shop and thus get discounts? To make it easier for your customers to access the loyalty card, you should think about a digital loyalty card. […]
Having hundreds of stamps, membership and loyalty cards in your wallet – who hasn’t experienced this at some point?